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Job Title Human Resource Manager
Location Pomona, CA
Department Administration
FLSA Status Exempt
Reports to Abigail Carter
Shifts hiring Full-time
Additional Information KTA00380
Pay Grade 85000-110000


Role Title

Human Resource Manager


Director of Human Resources


VP of Human Resources


Pomona, CA


Role Purpose:

The Human Resources Manager serves as a collaborative business partner to the location’s General Manager in the day to day administration of human resources, labor grievances recruiting and compliance administration. This position ensures compliance with Keolis’ Human Relations policies, reporting requirements, customer service, and the Client requirements. This position will be required to closely coordinate on all HR functions, including but not limited to recruiting, staffing, policy, payroll and other key employment objectives.  A successful candidate in this role will have specific expertise in human resources, employee relations and labor relations as well as have experience working in an environment challenged regularly by conflicting priorities and, at times, with very little direction.




Knowledge and Experience

  • Excellent communication skills – reading, writing and speaking
  • Organizational skills a must
  • Commitment to ongoing HR learning and trainings
  • Strong critical thinking skills
  • An ethical approach to HR practices
  • Strong interpersonal skills



  • Bachelor’s Degree preferred
  • Excellent knowledge of State’s Employment Guidelines
  • Must be able to pass extensive background check
  • Computer proficient
  • SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment
  • 2-5 years working in a union environment
  • 10-20% travel required
  • Legal knowledge and understating of HR practices and policies
  • Labor union experience preferred
  • Transportation experience is helpful


Key Accountabilities

Core Competencies / Responsibilities

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains human resource staff by recruiting, selecting, orienting, and training employees.
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Bi-lingual preferred but not required
  • Contributes to team effort by accomplishing related results as needed.
  • Payroll processing knowledge experience.


Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible





This employer will consider qualified Applicants with Criminal Histories in a manner consistent with Los Angeles Ordinance 184652.

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